Privacy Policy

1. Introduction

Sprike LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://sprike.co) or use our services. By accessing our website or using our services, you consent to the terms outlined in this policy.

2. Information We Collect

We collect the following types of personal data:

• Personal Identifiers: Names, email addresses, phone numbers.
• Billing Information: Payment details processed via third-party payment processors.
• Technical Data: IP addresses, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on our website, interactions with content, and referral sources.
• Cookies and Tracking Technologies: Data collected via cookies and similar tracking tools.

3. How We Collect Your Information

We collect information through the following methods:

• Directly from You: When you submit a form, create an account, sign up for newsletters, or communicate with us.
• Automatically: Through cookies, tracking technologies, and server logs.
• Third-Party Integrations: When using services that facilitate payments and other necessary functionalities.

4. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• Account Creation & Management: To register and manage user accounts.
• Project Management & Communication: To provide our services and respond to inquiries.
• Marketing & Analytics: To send promotional content and improve our services.
• Payment Processing: To process transactions via secure third-party payment processors.
• Legal Compliance: To comply with applicable laws, regulations, and enforcement requests.

5. Data Sharing and Third-Party Services

We do not sell your personal data. However, we may share your data with trusted third parties, including:

• Payment Processors: For secure payment transactions.
• Hosting & Infrastructure Services: Cloud-based storage and hosting providers to ensure service reliability.
• Legal & Compliance Entities: If required by law or to protect our legal rights.

6. User Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: You can request access to your personal data and correct any inaccuracies.
• Data Deletion: You may request that we delete your personal information, subject to legal and business obligations.
• Opt-Out of Marketing: You can unsubscribe from promotional emails by using the opt-out link in the emails.
• Cookies Preferences: You can manage cookie settings in your browser.

To exercise any of these rights, contact us at fabio@sprike.co.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve our services. These include:

• Essential Cookies: Necessary for website functionality.
• Marketing Cookies: Used for targeted advertising and remarketing campaigns.

You can manage or disable cookies in your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security Measures

We implement industry-standard security measures to protect your personal data, including encryption, access controls, and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those sites before providing any personal data.

11. International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

12. Google User Data

When you authorize one of our applications with your Google Account (for example, to connect Google Ads or Google Merchant Center), we access Google user data only through Google’s official APIs and only within the permissions you grant.

• Data Accessed: Your Google account email address (to identify the authorized user) and data from the Google Ads and Google Merchant Center accounts you grant access to, such as campaign settings, performance reports and product data.
• How We Use It: Solely to provide reporting and to manage advertising campaigns and product data for the accounts we have been engaged to manage. We do not use Google user data to advertise to you, and we do not sell it.
• Storage & Retention: Authorization tokens and reports are stored securely, with access restricted to authorized Sprike team members, and are deleted when they are no longer needed for the engagement.
• Sharing: We do not share Google user data with third parties, except with service providers that help us operate our tools (such as cloud hosting and data processing services) under confidentiality and data protection obligations, when required by law, or with your consent.
• Revoking Access: You can revoke our access at any time at myaccount.google.com/permissions.

Sprike’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available at https://sprike.co/privacy. Your continued use of our website or services constitutes acceptance of any changes.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@sprike.co
Website: https://sprike.co